FoodWriteAre My Dining Customers Happy?

An online data gathering tool to assess customer behavior, leadership goals, mystery shopping and operations data gathering.

You need to know what your customers think about the key aspects of your campus dining services.

FoodWrite  is an essential tool to gather this kind of information.

Using FoodWrite, our own online data-gathering tool regularly used for customized research:

• We conduct simple yet substantial surveys to obtain the best Customer Satisfaction data for you.
• We engage and involve your students, faculty, staff and leadership to secure their opinions and expectations for the campus dining services.
• FoodWrite collects and provides on-demand, real time graphic reports and user demographic information as respondents take the surveys.
• FoodWrite has been used to confidentially collect dining services survey data from thousands of respondents simultaneously. In one university project, we ran four simultaneous surveys appealing to small leadership groups as well as the entire student body of over 19,000 students.

FoodWrite can also be used for Request for Proposals, studies, and customized research.

Using iPads with database applications, our team members are trained to personally conduct intercept surveys, focus groups, leadership interviews, and town hall forums to gather data directly from your customers. These engage the campus community in enhancing the dining services.

Using scan technology, the responding catering client, retail customer or Mystery Shopper can instantly contribute satisfaction responses with their smart phone.

Contact us to find out how FoodWrite will help you better engage with and offer high-quality services to your customers.